The Parents Village takes seriously the privacy of those that visit our website and utilize our services.
The Parents Village in Sydney, Australia is bound by the National Privacy Principles contained in the Privacy Act 1988. If you provide us with information about your health, finances or career, we also strive to ensure that our handling of that information complies with applicable State and Territory health records legislation.
What information do we collect?
We may collect various types of personal information from you when you:
You may, however, visit our site anonymously.
The personal information The Parents Village may collect from our clients includes: identification, health, professional, and/or financial information.
We also collect “Next of Kin” information which we collect from our clients for use in the case of an emergency. We suggest that our clients tell their next of kin that they have been nominated for this purpose.
Privacy law categorises certain types of Personal Information as “sensitive information”, including:
The Parents Village collects health information from individuals in providing services. If individuals disclose other sensitive information to The Parents Village Practitioners (Co-founding Psychologist and Clinical Social Worker), this may be included in records created by the Practitioners and sometimes managed by The Parents Village. Individual Practitioners, not The Parents Village, take responsibility for storing other sensitive information disclosed to Practitioners during appointments (i.e. case notes or session records). The Parents Village may, however manage such information if the Practitioner ceases to act in association with The Parents Village and hand over records to The Parents Village on termination.
What do we use your information for?
The information we collect from you may be used in one of the following ways:
Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
How do we store your information?
The Parents Village holds and stores personal information using:
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, tracking affiliate payments, or servicing you, so long as those parties agree to keep this information private and confidential.
We will only disclose personal information with the consent of the relevant individuals. This includes:
We may release your information when we believe release is appropriate to comply with the law (i.e. under a court order, if required under legislation, or if an authorised request is made from a law enforcement agency), enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How do we protect your information?
We implement a variety of security measures to maintain the safety and confidentiality of your personal information when you register for a program or workshop, book a consultation, partake in a consultation, or enter, submit, or access your personal information.
The Parents Village takes reasonable precautions to protect Personal Information from unauthorized access. This includes measures to secure The Parents Village’s physical facilities and electronic networks. The Parents Village secures Personal Information collected with requirements and agreements between The Parents Village and co-founder, employees and contractors.
The Parents Village limits access to personal information to those with a valid reason for using that information. The Parents Village’s document storage includes security measures such as passwords, pins, encryption, session expiries, firewalls, SSL network encryption, SSL certificate and website transmission encryption, the use of reputable vendors (e.g. Halaxy, Xero and Stripe), physical locks and storage on physical files and datacentres housing servers.
Such third party services may include:
The Parents Village will only share Personal Information with these third parties to the extent reasonably necessary to perform their functions. These third parties have their own privacy and security policies.
The Parents Village deletes Personal Information when considered appropriate under relevant state and national laws. The Parents Village’s deletion process:
Are “Cookies” Used On The Website?
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection ACT Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on April 17th, 2020